Privacy Policy

Introduction

Welcome to FFHub, a cloud-based FFmpeg API service that enables developers to easily implement video processing capabilities. This privacy policy explains how we handle your information when you use our services.

Our Privacy Principles

We do not collect your data. FFHub is designed with privacy in mind. We only retain the minimum information necessary to provide our services.

Information We Collect

1. Account Information

   • Email address for account login and communication
   • Password (stored encrypted)
   • This is the only personal information we store

2. Payment Information

   • Payment processing is handled by third-party payment providers (e.g., Stripe)
   • We do not store your credit card numbers or billing details on our servers

File Handling Policy

All uploaded and generated files are automatically deleted within 24 hours.

• Files you upload for processing are temporarily stored only for the duration needed to complete your task
• Output files generated by our service are available for download for up to 24 hours
• After 24 hours, all files are permanently and automatically deleted from our servers
• We do not access, view, or analyze the content of your files

What We Do NOT Collect

• Usage tracking or analytics data
• Device information
• Browsing behavior
• Cookies for tracking purposes
• Any data from your processed files

Data Security

• All data transmissions are encrypted using HTTPS
• Account passwords are securely hashed
• Our servers are protected with industry-standard security measures

Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

• To comply with legal obligations
• To process payments through our payment providers

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: [email protected]